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After selecting a specific package, they reached a third screen where the information about price updates and times appeared in an bubble when they hovered over the icon. please call for the current live price”.
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All prices and flight times shown are subject to change and accurate at the time posted. Once customers chose a destination, they were presented with a list of options, at the top of which was text stating “Limited availability. They stated that on the website front page, all prices were quoted as "from" prices. They had also updated the wording that appeared in the information box to list the time of the last price updates for both the flight and accommodation elements of the package. They had added text stating “Prices change regularly, please call now for the live price” underneath the deals on the website. Truly Travel Ltd t/a Teletext Holidays said that they had made changes to their advertising following a previous ruling by the ASA, and believed their ads were in line with CAP guidance and complied with the Code. Three complainants, who had been unable to purchase the holidays at the listed prices, challenged whether the price claims were misleading and could be substantiated. A listing for a package to Benidorm stated "£158pp* incl. A listing for a package to Costa Brava stated "£232pp* inc. Limited Availability - All prices and flight times shown are subject to change and accurate at the time posted - please call for the current live price".ī. Next to this text an icon, when hovered over, revealed text which stated "Hotel price correct at 09:44 on 31/01. A listing for a package to Tenerife stated "£278pp* incl. Three holiday package listings seen on the Teletext Holidays website in February and April 2018:Ī.
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